IKEA
How IKEA revolutionised furniture retail with flat-pack innovation and global scale.
Ingvar Camprad had a logistics problem. He was selling furniture in rural Sweden in the 1950s and shipping costs were destroying his margins. Assembled furniture is mostly air. A wardrobe is 90% empty space, and you are paying to ship that emptiness across the country. So Camprad asked a question nobody in the furniture industry had considered. What if the customer assembled it themselves? He dismantled a table, packed the pieces flat, and realized he had just solved a problem worth hundreds of billions of dollars. Flat-packed design cut shipping costs by over 80%. A truck that previously carried 20 assembled wardrobes could now carry 200 flat-packed ones. But the genius was not just logistics. Camprad had accidentally discovered a psychological principle now called the IKEA effect. People value things more when they build them. A bookshelf you assembled yourself feels more like yours than one delivered finished.
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