Teladoc
How virtual doctor visits went from novelty to necessity — and why the company that pioneered them struggled to profit.
A doctor's office visit costs $150, and takes two hours counting travel time. A telehealth consultation costs $50, and takes 20 minutes from your couch. The math is simple. Teladoc built telemedicine platforms that connected patients with doctors through video. Costs dropped, convenience exploded. Insurance companies love telemedicine because every virtual visit saved $100 compared to office visits. Teladoc captured that cost savings through volume. One million consultations monthly across the platform. Teladoc's moat wasn't technology. It was data. The company saw healthcare consumption patterns that hospital systems couldn't.
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